Frequently Asked Questions

Production takes about 14–30 business days, as each piece is handmade to ensure quality. Shipping follows immediately, 7–14 days with tracking.

We will send you a draft design before production for your approval to ensure it meets your expectations.

Every piece is custom-made and non-refundable without reason. For damages or errors, contact us within 48 hours of receipt for remake or refund.

Currently, we ship to the United States and Europe, with free shipping included.

Scroll to Top